Frequently Asked Questions
Everything you need to know about Spigen Business solutions and support.
Does Spigen Business offer bulk pricing for large corporate orders?
Yes, we offer tiered volume discounts for corporate clients, educational institutions, and government agencies. Please contact our sales team for a custom quote based on your specific requirements.
What is the standard shipping timeframe for B2B orders?
Standard domestic orders are processed within 1-2 business days. Shipping times vary by location, but most bulk shipments arrive within 3-7 business days via our preferred logistics partners.
Can I request product samples before placing a large volume order?
We understand the importance of quality verification. Qualified business accounts may request samples of specific protective cases or accessories to ensure they meet your deployment standards.
What is your return policy for business purchases?
Unopened and unused products can be returned within 30 days of delivery. Please note that a restocking fee may apply to large-scale bulk returns, and shipping costs are non-refundable.
Are Spigen products covered by a warranty?
All Spigen products come with a limited manufacturer's warranty. For business clients, we provide streamlined warranty claims to ensure your fleet of devices remains protected without significant downtime.
Do you offer custom branding or logo printing on cases?
Currently, we focus on providing our standard high-protection retail designs. However, for very large enterprise orders, we can discuss potential customization options during the procurement process.